CLEAVR IN ACTION
One invoice.Everything that follows, handled.
Behind every payment, there is context to gather, a conversation to follow and sometimes an issue to resolve.Follow Cleavr’s work, from start to finish.
From invoice to payment, in under 96 hours.
Invoice
F-2048| Description | Qty | Amount |
|---|---|---|
| Invoiced services | 1 | €4,320 |
- Total due
- €4,320
01 / Connect
It starts with the right context.
The invoice, customer contact details and payment history come together. Cleavr uses your data to prepare what comes next.
You choose the connected data and collection rules.
Explore integrationsContext connected
- Invoice and due date
- Finance contact
- Conversation history
02 / Remind
The right message. To the right person.
A reminder includes the invoice, its amount and its due date. Your customer receives a message in your company’s voice, with the context they need to respond.
You define the tone, channels and sending rules.
Multichannel remindersEmail reminder
Hi, invoice F-2048 for €4,320, due on 26 September, is still outstanding. Could you confirm when we can expect payment?
Sent · 1 October
03 / Understand
The reply changes what happens next.
A promise to pay, an invoice dispute and a request for instalments call for different actions. Choose a reply to explore what follows in this customer file.
Sensitive situations stay in your team’s hands.
Discover Cleavr IntelligenceReply received
Hi, the €4,320 transfer for invoice F-2048 will go out on Monday 5 October.
Promise to pay · 5 October
04 / Resolve
A promise followed through to payment.
Record the promise, pause reminders until the agreed date, then check for the payment.
You can change the follow-up date. If payment is missing, the file resumes according to your rules.
The collection workflowPromise recorded
- Promise recorded for 5 October
- Reminders paused until that date
- Payment check scheduled
Follow-up follows your rules.
05 / Collect
Payment arrives. Follow-up adapts.
The promised transfer arrives on 5 October.
The status follows actual payments, not just promises.
The customer payment portalAmount collected
- €4,320
06 / Reconcile
Every payment finds its invoice.
The payment is matched to the right invoice. Your team can find the payment, balance and complete history in one place.
Discrepancies remain for review. Accounting synchronisation depends on your integration.
Payment reconciliationPayment reconciled
Remaining balance
€0Data connected, reply understood, payment reconciled.
ON REAL CUSTOMER ACCOUNTS
Greenly recovered €300k in 3 weeks.
From invoices over 100 days overdue, across multiple countries and languages.
WATCH THE JOURNEY
From the first data to the first payments.
Connection, reminders, replies, payment. See the steps in the 15-second film “From Monday to Friday”.
What about your invoices?
Let’s explore how this journey applies to your data, your customers and your collection rules.