Stripe x Cleavr: Automate the Recovery of Your Stripe Payments

Stripe handles your payments. Cleavr recovers your unpaid invoices.Thousands of SaaS and B2B companies rely on Stripe to invoice their clients. But collecting a Stripe payment and recovering an unpaid Stripe invoice are two very different problems, and Stripe only solves the first.When a Stripe payment fails or a subscription falls behind, most finance teams end up chasing manually, without visibility into the client's history or the reasons for non-payment. The result: weeks lost, DSO drifting, and avoidable involuntary churn.That's exactly what Cleavr solves.

What the Stripe x Cleavr Integration Solves

Stripe dunning, the automatic retry of failed recurring payments, is one of the leading causes of involuntary churn in SaaS. Based on data observed across B2B SaaS portfolios, 20 to 25% of total churn is linked to payment failures, not a deliberate decision by the client to leave.The Cleavr x Stripe integration automatically synchronises your billing and payment data, and triggers intelligent collections the moment an unpaid invoice is detected, without your team having to intervene.

How to Connect Stripe to Cleavr in 3 Steps

Through our native API connection with Stripe, all your invoices and payment data are automatically synchronised into Cleavr. No manual export, no double entry.What the integration lets you do:Automatically synchronise your Stripe invoices and payment statuses into CleavrTrigger personalised multichannel reminders the moment a payment fails or a due date is passedManage Stripe dunning: email, SMS, call and WhatsApp reminders based on the client's profileAutomatically reconcile collections in Stripe to keep your accounting up to dateTrack in real time DSO, tied-up cash and collections efficiency from the Cleavr dashboardSet up in 3 steps:Connect your Stripe account: authorise Cleavr to access your Stripe data in one clickAutomatic import: Cleavr retrieves all your invoices, clients and payment historyLet Cleavr act: our AI agent follows up, calls, handles responses, detects disputes and escalates if necessary

How Cleavr Works with Stripe

The moment a Stripe invoice becomes overdue or a recurring payment fails, Cleavr takes over autonomously. Our AI analyses the client's payment profile, chooses the right channel (email, SMS, call, WhatsApp), personalises the message, and adapts the frequency based on the response received.If the client doesn't respond, Cleavr escalates progressively, through to formal notice and litigation with our partner bailiffs and lawyers, without your team having to intervene.Particularly useful for B2B SaaS: recurring payment failures are one of the leading causes of involuntary churn. Cleavr detects these signals early and acts before the client is lost, directly protecting your ARR.

Results Observed with Our Clients

Stripe Billing and Stripe Invoicing: What Compatibility?

Cleavr connects to both Stripe modules:Stripe Billing: synchronisation of recurring subscriptions, detection of payment failures and automatic dunning triggerStripe Invoicing: synchronisation of one-off invoices, payment status tracking and reminders on overdue invoicesBoth flows are processed in real time, with no additional manual configuration.

Frequently Asked Questions About Stripe Collections

How do I automate reminders for unpaid Stripe invoices?By connecting Cleavr to Stripe, every unpaid invoice automatically triggers a reminder sequence tailored to the client's profile, without your team's involvement. The connection is set up in under a day.What happens when a Stripe payment fails?Cleavr detects the failure immediately and triggers a multichannel reminder sequence tailored to the client's profile: email, SMS, call or WhatsApp based on what works for that specific client.Does automated Stripe collections damage the client relationship?No. Cleavr personalises every reminder based on the client's context and the type of unpaid invoice. Messages are calibrated to preserve the relationship while maximising collection rates. Strategic accounts can be excluded from automated sequences and reserved for your team.Does Cleavr work with Stripe Connect (marketplaces)?Contact our team for Stripe Connect use cases, compatibility depends on your platform's configuration.

Ready to Automate the Recovery of Your Stripe Payments?

The Cleavr x Stripe integration turns your unpaid Stripe invoices into available cash without manual effort from your team.Discover the Stripe x Cleavr integration and start your automated collections now.