SAP x Cleavr: AI Collections Connected to Your SAP ERP
Connect SAP to Cleavr to automate multichannel reminders, AI calls and reconciliation from your ERP. Results: -37% DSO, +40% cash flow.
Arthur G.
SAP manages your ERP. Cleavr modernises your collections.
SAP is the reference ERP for large enterprises and global mid-market companies. It manages complex financial processes, multi-entity receivables portfolios and demanding regulatory constraints. But SAP's native AR module, while powerful, requires heavy parameterisation, dedicated IT resources, and offers no intelligent multichannel collections.
Cleavr integrates with SAP to bring the level of automation and intelligence that finance teams expect, without overhauling the ERP.
What the SAP x Cleavr Integration Solves
Credit management teams in SAP organisations face three recurring problems: accurate receivables data but manual collections actions, built-in reminder tools too rigid to adapt to each client's behaviour, and a lack of native multichannel collections (SMS, WhatsApp, AI call).
According to the Intrum 2024 European Payment Report, around 40% of companies report payment delays exceeding 60 days. For SAP organisations managing hundreds of clients across multiple countries, every uncontrolled DSO day represents millions in tied-up cash.
Cleavr solves all three problems simultaneously.
What the Integration Lets You Do
- Synchronise SAP receivables (FI-AR) into Cleavr in real time
- Automate personalised multichannel reminders by segment, contractual term and geography
- Monitor the aging report and DSO by entity, sales rep and market
- Manage disputes with full traceability in SAP
- Automatically reconcile collections in SAP FI
- Escalate to litigation with our partner bailiffs and lawyers if necessary
SAP x Cleavr: For Credit Management Teams at Mid-Market and Large Enterprises
The SAP x Cleavr integration is particularly suited to credit management teams of 2 to 15 people managing portfolios of 500 to 50,000 active receivables. It multiplies processing capacity without increasing headcount, and standardises collections practices across multiple entities or countries.
For multi-entity groups, Cleavr manages several SAP connections simultaneously and consolidates reporting at group level.
For further reading: How to Calculate Working Capital and Free Cash by Reducing DSO
Results Observed with Our Clients
| Indicator | Average result |
|---|---|
| Manual collections tasks | -80% |
| Cash flow | +40% |
| DSO | -37% |
| Receivables portfolio coverage | 100% automated |
Frequently Asked Questions About SAP Collections
How do I automate reminders for unpaid SAP invoices?
By connecting Cleavr to SAP FI-AR, every overdue receivable automatically triggers a multichannel reminder sequence (email, SMS, AI call or WhatsApp) without your credit management team's involvement.
Is the integration compatible with SAP S/4HANA and SAP ECC?
Yes. Cleavr offers connectors for SAP S/4HANA (on-premise and cloud) and SAP ECC 6.0.
Are SAP IT resources needed to set up the integration?
A light IT intervention is required to configure API or RFC access. Our technical team supports the project end to end.
Can Cleavr handle multi-currency and multi-country portfolios?
Yes. Cleavr natively manages multilingual, multi-currency reminders adapted to local regulations.
Does Cleavr handle litigation if a client refuses to pay?
Yes. Cleavr manages the full escalation through to litigation with our partner bailiffs and lawyers.
Ready to Modernise Collections in Your SAP Organisation?
The Cleavr x SAP integration brings the intelligence and flexibility missing from SAP's native AR module. Connect SAP to Cleavr and transform your credit management.
Discover the SAP x Cleavr integration and contact our team for a personalised demo.